Resume
Education
Sept. 2019 - Apr. 2023
HUMBER COLLEGE
Bachelor's degree
Toronto, ON
Humber’s Bachelor of Public Relations degree program prepares students for all aspects of public relations in a variety of sectors including agency, corporate, consumer, government and nonprofit. You learn how to plan, manage, and implement a full spectrum of public relations initiatives including social and digital media management, marketing communications, media relations, investor and government relations, international PR, and corporate philanthropy.
Skills
Proficient in Twitter, Instagram, YouTube and Discord
Experienced in Hootsuite and Agorapulse
Knowledgeable in Paid Media, Social and Email
Microsoft Office and Google Workspace Tools
Tenacious Work Ethic
Constantly Learning
Excellent Communication Skills​
Great Time Management
Detail-oriented
Critical Thinker
Experience
Nov. 2019 - Present
SOCIAL MEDIA ASSISTANT
Humber College
Toronto, ON
Humber College Esports
This position was a volunteer role that turned into a paid position.
Manage all the official Twitter, Instagram and YouTube accounts. The lead of social media training for all team staff. Oversight and assist in the execution of all media processes. Creating, promoting and facilitating community events. Building relationships and collaborating with other College departments.
Oct. 2019 - Apr. 2022
BARISTA
Starbucks
Toronto, ON
Most often, the barista that made and served drinks.
Strong organization and attention to detail in a fast-paced manner are required. Built positive connections and long-term relationships with customers - knowing names, orders and getting to know them. Resolved customer questions in an effective and efficient manner. Contributed to a positive team environment with confidence and a smile.
Nov. 2018 - Oct. 2019
SALES ASSOCIATE
Lush Fresh Handmade Cosmetics
Toronto, ON
Grew my knowledge of curating a message and experience to a tailored audience through active listening, genuine curiosity, and expert brand and product knowledge.
Strengthened my interpersonal skills by executing product demonstrations and consultations. Assisted with detailed in-store merchandizing and marketing campaigns.
Aug. 2015 - Nov. 2018
SERVICE MANAGER
Chipotle Mexican Grill
Toronto, ON
Part of the management team of the restaurant.
Organically grew from crew at the opening of the location to being promoted to Kitchen Manager to Service Manager in less than a year.
Empowered the crew and led by example by being a top performer and achieving high standards. Organized and facilitated training of crew. Trained and developed multiple future managers.
Apr. 2022 - Dec. 2022
COMMUNICATIONS INTERN
Ubisoft Toronto
Toronto, ON
Worked directly with the studio's programs and partnerships. Connected with studio employees who signed up or showed interest in being external studio ambassadors to learn about their roles and passions. This led to 40+ chats across 12 job families. When ambassador opportunities arose, I assisted in coordinating these external events with ambassadors that fit the ask. Also, I created an internal resource document that lists and describes all of the studio's external programs and partnerships.
Managed communication with 11 independent video game development studios that won the Ubisoft Toronto Indie Series in the past and present. Sourced and briefed over 10 mentors from the studio across various job families to provide mentorship sessions to Ubisoft Toronto Indie Series winners.
© 2023 by Monica Penny.
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